General Policies

LaBelle Cuisine

Shipping and Back Orders

La Belle Cuisine – Fine Cookware ships via USPS Priority Mail within THREE business days from receipt of your order.

If the item you ordered is not in stock, we will e-mail you and offer you three choices: permission to ship the moment it arrives, notification of its arrival prior to shipping, or permission to cancel.

We are delighted to offer free shipping for purchases over $95.00.

Defects and Breakage

Should an item arrive broken or defective, please notify us immediately. We will ask you to return it to us safely packed, and we shall replace it promptly. We will refund you your return-shipping charges.

Incorrect Address

If a package is returned to us due to an incorrect shipping address presented by you, we will notify you and bill you for the re-shipping charges.

Payment

We can accept ONLY U.S. bank-issued credit cards. No cards registered to addresses outside of the U.S. will be accepted.

Recycling

Your package may arrive in a recycled carton. We believe in re-use of perfectly good strong cartons and feel good for playing our part in the conservation of resources.